Frequently Asked Questions
What is the timeline for my furniture?
Due to COVID restrictions, limitations and high volume of orders, our furniture lead times have extended from previous years. Smaller items may take 4-8 weeks approximately, and larger dining & bedroom sets may take 12-20+ weeks for our craftsman to make your order. This will vary on the size and type of furniture. This is based on past experiences with similar type pieces. Occasionally there may be a delay due to the nature of handcrafting each piece Contact us to get more details on the lead time of your order.
Do You Have a Showroom I Can Visit?
No, we do not have a brick and mortar showroom, but we do have an extensive catalog on our website you can choose from!
How do I know the dimensions of each piece of furniture?
All dimensions listed on our site are taken at their widest point. The dimensions are provided by the builders and are accurate to the best of our knowledge.
Is the furniture really made in the U.S.A by the Amish?
Yes! All of our craftsmen are from Amish & Mennonite heritage. Amish Crafted Furniture Furniture strives to represent a quiet sturdiness and quality that you can always expect when purchasing from our Amish craftsman.
Is the Furniture Made of Solid Wood?
Yes, all furniture is made of solid hardwood. The exceptions are the backs of case goods and the ¼ furniture grade drawer bottoms.
Can you customize furniture to my sizes?
Yes! Our skilled craftsman are able to create one of a kind pieces just for your home! Contact us if you have a specific need for specific pricing.
Is There Any Assembly Required for My Furniture?
Our furniture typically comes fully assembled! Tables, beds and hutches may require minimal work to put together. There is not complicated diagrams or instructions, it is very straight forward.
Can I get a wood and stain sample before I purchase?
Yes! Samples are $5.00 a piece with a $15.00 flat rate shipping fee for as many as you order. Please contact us with any questions. We will be happy to assist you in getting the samples of your choice to you.
Is in-home set up available?
Yes it is available for an additional cost, please contact us for specific items.
What kind of woods do you use?
Each wood has their own unique characteristics which can impact the finishes that can be applied, and also impact the cost of the raw materials and manufacturing time.
- OAK – The oak we used is called red oak; you may notice small knots, burls and color variations and so forth. These are not considered defects; but rather they add desirable character. Oak is durable, hard and elastic and is the wood of choice for value & durability.
- QUARTERSAWN OAK – These logs are cut into quarters, instead of evenly, to expose a different side of the grain, which creates a beautiful pattern of flecks in the wood. It looks best with a cherry stain.
- CHERRY – A very elegant wood, its handsome pink heartwood has a smooth grain, and is enjoyed in light to dark stains. You may notice several small “cherry pits” on lighter stains, which is normal. This is the select grade of the cherry.
- SAP CHERRY – Cut from the same tree, however when grading this lumber at the mill, we allow the lighter “sap streaks” to be used, which adds more variation, and keeps cost down, because we can use most all of the tree.
- RUSTIC CHERRY – Same as Sap Cherry, except we allow heavy knots to be used, thereby creating a more “rustic” look.
- MAPLE – Also called Hard Maple or White Maple, Maple has almost no grain, very light, almost white in color. Because of the density of the wood, darker stains may appear splotchy, we recommend a natural stain.
- BROWN MAPLE – Brown Maple is a straight-grained, fine textured wood. Derived from silver or red maple trees, brown maple is not as durable as it’s hard maple cousin, but more capable of accepting stain. The brown streaks often come from the heart wood of the tree, and will add distinctive variation into the wood. This is also the wood of choice if painting, as the Brown Maple paints smoothly.
- HICKORY– A hard and durable wood, this is the most characteristic of any of the woods we use. No effort is made to color sort. The finished piece is an awesome piece of natural art. We do not recommend anything but a natural stain.
- ELM– Elm has an exquisite grain that is very unique from the rest of our hardwoods. It looks best with darker stain, which “pops” the grain.
What does the term Quartersawn mean?
Quartersawn is a technique for processing lumber that dates back hundreds of years, and it was widely used in furniture manufacturing in the 18th and 19th centuries. The reason it was widely used is it was a practical method for handling large trees prior to the advent of machinery.
The process was simple in that the large log was split into quarters using wedges — making it easier to manage. These pieces were then hauled off to the mill for processing. The result of this processing creates a very unique grain pattern.
What are your payment options?
Click here for our payment policies
How does shipping work?
Your furniture is typically not boxed and freighted with conventional FedEx, UPS type shipping. Amish furniture is most often individually blanket wrapped with care to protect the wood from scratches, nicks, and dents that can occur otherwise. Larger items like bedroom suites are eligible for white glove (in-home set up) delivery with an extra charge. Here is a breakdown of our shipping costs:
- Orders under $1,000 = $289 for shipping
- Orders $1,000 – $2,000 = $329 for shipping
- Orders $2,000 – $3,500 = $459 for shipping
- Orders $3,500 and up = $549 for shipping
Click here for more shipping policies
What happens if my furniture is damaged during shipping, or I am not happy with it once it is in my home?
Click here for our return policies